Fees once paid through the payment gateway shall not be refunded other than in the following circumstances
Multiple times debiting of Candidate Card/Bank Account due to technical error OR Candidate's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the candidate by the concern bank. parent can inform to BillKul support team and we will coordinate to resovle the matter with the concern bank.
- The Candidate will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.
- The application in the prescribed format should be sent to support@BillKul.com
- The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded by concern bank through electronic mode in favor of the applicant and confirmation sent to the mailing address given at the time of enrollment, within a period of 7-15 calendar days on receipt of such claim.
- In case of any queries, please call BillKul helpline on +92-3139119112 or write to firstname.lastname@example.org